Northstar Hospitality Group
Midtown Operations Center
350 W 42nd St, New York, NY
94
resilient
4
Risk factors
2
Verified contacts
2
Staff in packet
Facility profile
- Occupancy
- 82
- Access notes
- Security desk has Knox box, west service entrance supports wheelchair access.
- Assembly points
- Bryant Park south entrance
Utility shutoffs
electric · Main breaker
B1 electrical room. Badge access required.
water · Main water valve
Sprinkler closet near loading dock. Turn clockwise.
Immediate Priorities
- Protect life safety and confirm accountability.
- Activate the location command tree.
- Document incident timeline and decisions.
- Current readiness band: resilient.
Continuity Actions
- Switch to approved communications matrix.
- Contact primary restoration, security, insurance, and IT vendors.
- Confirm utility shutoff access and assembly point status.
- Primary risk factors: power_outage, civil_unrest, winter_weather, cyber.
After-Action
- Send all-clear follow-up when leadership confirms stabilization.
- Attach receipts, photos, and vendor notes to the incident log.
- Schedule a tabletop review for any blocker discovered during response.
Emergency contacts
NYC Emergency Management Desk
+12125550101 · tier 1
Metro Security Dispatch
+12125550102 · tier 1
Commercial Claims Hotline
+18005550103 · tier 2
Current blockers
- - Collect missing policy acknowledgments.